Err Msg: An Internal Error Occurred in the Windows Internet...

ID: Q194625

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows NT 4.0

SYMPTOMS

When you use a dial-up connection to browse the Internet, you may receive the following error message:

   Internet Explorer cannot open the Internet site http://<site>.
   An internal error occurred in the Windows Internet Extensions.

This behavior can occur if the AFD Networking Support Environment (Afd.sys) is disabled or has not started properly.

To resolve this issue, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. In Control Panel, double-click Devices.

3. Click AFD Networking Support Environment.

4. Click Startup.

5. Click Automatic, and then click OK.

6. Click Close, and then shut down and restart the computer.

7. In Control Panel, double-click Devices. Verify that the AFD Networking

   Support Environment is started.

Additional query words:

Keywords          : kbenv kberrmsg msient 
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 20, 1999