Err Msg: IE5WZD Caused an Exception C0010000H in Module...

ID: Q224540


The information in this article applies to:


SYMPTOMS

When you try to install Internet Explorer 5, you may receive any of the following error messages:

IE5WZD caused an exception C0010000H in module kernel32.dll
IE5WZD caused an exception C0010000H in module MSJAVA.DLL
Ie5wzd caused an invalid page fault in module Msjava.dll at address
IE5WZD caused an Invalid Page Fault in module KERNEL32.DLL
IE4WZD caused an Invalid Page Fault in module KERNEL32.DLL


CAUSE

This behavior can occur if the Microsoft Java Virtual Machine (VM) is damaged.


RESOLUTION

To resolve this issue:

  1. Click Start, point to Programs, and then click Windows Explorer.


  2. Double-click the Windows folder, and then double-click the Downloaded Program Files folder.


  3. Remove the DirectAnimation Java Classes file. To do so, click the file, and then click Remove Program File on the File menu.


  4. Repeat step 3 to remove the following files in the Downloaded Program Files folder, and then restart your computer:



  5. Download and install the latest version of the Java VM from the following Microsoft Web site:
    http://www.microsoft.com/java/vm/dl_vm32.htm


Additional query words: 5.0 5.00


Keywords          : kbenv kberrmsg msiew95 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 28, 1999