Err Msg: IE5WZD Caused an Exception c0010000H in Module...

ID: Q228491

The information in this article applies to:

Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows 98

SYMPTOMS

After you choose a Typical and Minimal installation and begin downloading Internet Explorer 5 to run Setup, you may receive any of the following error messages:

IE5WZD caused an exception c0010000H in module KERNEL32.DLL at memory address
IE5WZD caused an exception c0010000H in module MSJAVA.DLL at memory address

CAUSE

This behavior can occur if NetZip is installed on your computer. NetZip intercepts and manages download requests, and this may conflict with the Internet Explorer download process.

RESOLUTION

To resolve this issue, contact NetZip to inquire about the availability of a fix for this issue.

To work around this issue, uninstall NetZip. For information about how to do so, contact NetZip, or view the documentation included with NetZip.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 5.0 5.00


Keywords          : kb3rdparty kberrmsg kbsetup msiew95 msiew98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 20, 1999