Err Msg: Setup Was Unable to Install All the Components

ID: Q202246


The information in this article applies to:

NOTE: The information in this article applies to Internet Explorer 5 users only if the Windows Desktop Update component is installed. This component is installed with Windows 98 or can be installed with Internet Explorer 4. For information about adding or removing the Windows Desktop Update component, please see the following article in the Microsoft Knowledge Base:
Q165695 How to Add or Remove Windows Desktop Update

SYMPTOMS

While you are installing Internet Explorer 5, you may receive the following error message:

Setup was unable to install all the components. Please close all applications and try running Setup again.


CAUSE

On computers with Internet Explorer 4.01 Service Pack 1 or Windows 98 installed, this error message can occur if the Cabinet.dll file located in the C:\Windows\System folder is missing or damaged.


RESOLUTION

Windows 98

  1. Insert your Windows 98 CD-ROM in the CD-ROM drive.


  2. Click Start, and then click Run.


  3. Type sfc, and then click OK.


  4. Click "Extract one file from installation disk."


  5. Type cabinet.dll, and then click Start.


  6. In the Restore from box, type <drive>:\win98, where <drive> is the drive letter of your CD-ROM drive.


  7. In the Save file in box, type c:\windows\system, and then click OK.


  8. Click OK.


  9. Click OK when the file has been successfully extracted.


For more information about the System File Checker tool, please see the following articles in the Microsoft Knowledge Base:
Q185836 Description of the System File Checker Tool (Sfc.exe)
Q188186 How the System File Checker Baseline Is Determined

Windows 95

  1. Click Start, point to Programs, and then click MS-DOS Prompt.


  2. Type cd.., and then press ENTER.


  3. Change directories to the folder containing the Internet Explorer 5 installation files. To do this, type cd, a space, and the name of the appropriate folder, and then press ENTER.


  4. Type extract gsetup95.cab cabinet.dll /l c:\windows\system and then press ENTER.


  5. Type exit and then press ENTER.



For additional information about how to use the Extract tool, see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:


Keywords          : kberrmsg kbsetup msiew95 msiew98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: April 23, 1999