Err Msg: Unable to Connect Because of a Configuration Error

ID: Q198806

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1 for Windows NT 4.0

SYMPTOMS

When you configure Internet Explorer to automatically connect to your Internet service provider (ISP), you may receive the following error message after your modem dials:

Unable to connect because of a configuration error

CAUSE

This behavior can occur if the connection is configured to open a terminal window after dialing. The dialer program Internet Explorer uses cannot open a terminal window.

RESOLUTION

To work around this behavior, use either of the following methods:

Method 1

Connect to your ISP using Dial-up Networking, and then start Internet Explorer. For information about how to connect to the Internet using Dial-Up Networking, please see the following article in the Microsoft Knowledge Base:

How to Connect to Internet Service Providers from Windows NT 4.0

Method 2

Obtain or create a script file that automatically logs on to your ISP. Contact your ISP to inquire about the availability of a script file.

To configure a Dial-Up Networking connection to use a script file, follow these steps:

Double-click My Computer.

Double-click Dial-up Networking.

Click the phonebook entry for your ISP.

Click More, and then click "Edit entry and modem Properties."

On the Script tab, click "Run this script" and then click the script file you want to use.

NOTE

It may be necessary to add delay 1 to the end of the script file for better connectivity.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: dun ras ie msie


Keywords          : kberrmsg dun ras 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 6, 1999