Err Msg: You Need to Update the MSN Viewer in Order to Use...

ID: Q187888

The information in this article applies to:

• Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you click Search in Internet Explorer, you may receive the following error message:

   You need to update the MSN viewer in order to use the MSN Find feature.

CAUSE

This behavior can occur in some cases if you install Internet Explorer 4.01 from the MSN, The Microsoft Network, version 2.5 CD-ROM and later upgrade your version of Internet Explorer.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this issue, change the values listed below in the following registry key:

   HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

      http://home.microsoft.com/access/allinone.asp

      http://home.microsoft.com/access/allinone.asp

Keywords          : kbenv kberrmsg msiew95 
Version           : WINDOWS:4.0,4.01
Platform          : WINDOWS
Issue type        : kbprb