Error Message: Invalid Page Fault in Module Wtieclient.dll

ID: Q184087

The information in this article applies to:

• Microsoft Internet Explorer version 3.02 for Windows 95
• Microsoft Internet Explorer version 3.02 for Windows NT 4.0

SYMPTOMS

When you close an instance of Internet Explorer that opened when you clicked a Web address, you may receive one of the following error messages:

• IEXPLORE caused an invalid page fault in module WTIECLIENT.DLL
• An application error has occurred and an application error log is being generated. Iexplore.exe Exception: access violation (0x000005), address: 0x019687af

CAUSE

This behavior can occur if the instance of Internet Explorer being closed has been opened by clicking a Web address and the NetMetrics WebTurbo program has been installed on your computer.

RESOLUTION

To work around this issue, upgrade to the latest version of Internet Explorer. The latest version of Internet Explorer can be downloaded from the following Microsoft Web site:

   http://www.microsoft.com/ie/download

MORE INFORMATION

WebTurbo is manufactured by Netmetrics Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords          : kbenv kberrmsg msiew95 msient 
Version           : WINDOWS:3.02
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: June 24, 1998