Error Message: Thank You For Your Interest in Windows Update...

ID: Q234272

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to connect to the Microsoft Windows Update Web site, you may receive the following error message:

Thank You for your interest in Windows Update. You have an older version of Internet Explorer 5 and Internet Tools. If you would like to download additional components from the Windows Update catalog, you must first upgrade to the latest version.


CAUSE

This behavior can occur if the registry contains incorrectly formatted version information for Internet Explorer 5.0.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To resolve this issue, use Registry Editor to change any periods in the Internet Explorer version number to commas in the value data of the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\ {89820200-ECBD-11cf-8B85-00AA005B4383}\Version\

For example, if the value data of the registry key mentioned above is 5.00.2014.0216, change it to 5,00,2014,0216.


MORE INFORMATION

Additional query words: 


Keywords          : kbenv kberrmsg kbtool msiew98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 18, 1999