Error Messages After Internet Explorer Dials Automatically

• Microsoft Internet Explorer version 5 for Windows NT 4.0
• Microsoft Windows NT Workstation version 4.0 SP5
• Microsoft Windows NT Server version 4.0 SP5

SYMPTOMS

After you use Internet Explorer to dial automatically to connect to your Internet service provider (ISP) using a modem or other dial-up connection and try to view Internet sites, you may not be able to find sites. Instead, you may receive one of the following error messages:

The page cannot be displayed





Cannot find server or DNS error

CAUSE

This problem can occur if Windows NT 4.0 Service Pack 5 is installed on your computer.

RESOLUTION

To work around this problem, connect to your ISP first, and then start Internet Explorer, or quit and then restart Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords          : kbenv kberrmsg kbui dun msient 
Version           : WINDOWS:5; winnt:4.0 SP5
Platform          : WINDOWS winnt 
Issue type        : kbprb 

Last Reviewed: July 8, 1999