DOCUMENT:Q169690  20-DEC-2000  [exchange]
TITLE   :XCON: MTA Terminates with 2191, 2198, 2197, and 9405 Events
PRODUCT :Microsoft Exchange
PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,5.0,5.0 SP1,5.5
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 5.0, 5.0 SP1, 5.5 
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SYMPTOMS
========

The Microsoft Exchange message transfer agent (MTA) may terminate unexpectedly
with event messages similar to the following:

   Event ID:2191
   Source:MSExchangeMTA
   Type:Warning
   Category:Internal Processing
   Description:
   An MTA database server error was encountered while adding an entry to a
   queue. Called from MTA. Procedure 234. Database error code: ODXOINIU -
   Object does not exist. Queue name: 00000000. Object at fault: 06000040.
   [DB
   Server DISP:FANOUT 11 62] (14)

   Event ID:2198
   Source:MSExchangeMTA
   Type:Warning
   Category:Internal Processing
   Description:
   An MTA database server error was encountered while unlocking a queue.
   Called from MTA. Procedure 234. Database error code: ODXOINIU - Object
   does
   not exist. Queue: 00000000. [DB Server DISP:FANOUT 11 127] (14)

   Event ID:2197
   Source:MSExchangeMTA
   Type:Warning
   Category:Internal Processing
   Description:
   An MTA database server error was encountered while locking a queue.
   Called
   from MTA. Procedure 205. Database error code: ODXOINIU - Object does not
   exist. Queue: 00000000. [DB Server DELIVER 9 84] (14)

   Event ID:9405
   Source:MSExchangeMTA
   Type:Error
   Category:Field Engineering
   Description:
   An unexpected error has occurred which may cause the MTA to terminate.
   Error: Double acquire of semaphore 2151. [BASE DELIVER 9] (16)

CAUSE
=====

This problem occurs when an internal list within the MTA, called the Intentions
List, becomes corrupt.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange versions 4.0,
SP1, SP2, SP3, and SP4. This problem has been corrected in the latest U.S.
Service Pack for Microsoft Exchange Server version 4.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

   S E R V P A C K


Microsoft has confirmed this to be a problem in Microsoft Exchange versions 5.0
and SP1. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 kbExchange500SP1 kbExchange400SP1 kbExchange400SP2 kbExchange400SP3 kbExchange400SP4
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,5.0,5.0 SP1,5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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