General Protection Fault When You Quit Internet Explorer

• Microsoft Windows 98
• Microsoft Internet Explorer version 4.01 Service Pack 2 for Windows 98
• Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2 for Windows NT 4.0
• Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2 for Windows 95

SYMPTOMS

When you quit an instance of Internet Explorer, you may recieve a general protection fault error message.

CAUSE

This problem can occur if the Web page you are viewing has opened up additional windows using the window.open() method and additional JScript code is being used to close these windows when you quit the instance of your browser.

RESOLUTION

To resolve this problem, download and install the latest scripting engine from the following Microsoft Web site or upgrade to Microsoft Internet Explorer 5:

http://www.microsoft.com/msdownload/vbscript/scripting.asp

http://www.microsoft.com/ie

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 1.0 1.00 2.0 2.00 4.00 5.00

Keywords          : kbenv kberrmsg msiew95 msient win98 msiew98 
Version           : WINDOWS:3.0,3.01,3.02,4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 18, 1999