Generic Icons on Quick Launch Toolbar After Uninstalling SP2

• Microsoft Internet Explorer version 4.01 Service Pack 2 for Windows 98

SYMPTOMS

After you uninstall Internet Explorer 4.01 Service Pack 2, the icons on the Quick Launch toolbar may have changed from product-specific icons to generic icons, and clicking or double-clicking the icons may not start the appropriate program.

CAUSE

This problem can occur after uninstalling Microsoft Internet Explorer 4.01 Service Pack 2 on a Microsoft Windows 98-based computer with multiple user accounts. When you do so, the path value may be missing from the following registry key when a new user logs on:

HKEY_LOCAL_MACHINE\Software\Microsoft\IE4\Setup

RESOLUTION

To resolve this problem, reinstall Internet Explorer 4.01 Service Pack 2.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 2.0 2.00

Keywords          : kbtool kbui msiew98 
Version           : WINDOWS:4.01 Service Pack 2
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: May 17, 1999