Internet Explorer 4.01 Setup Hangs with AntiVirus 4.0 Installed

ID: Q185660

The information in this article applies to:

• Microsoft Internet Explorer version 4.01 for Windows 95

SYMPTOMS

While you are installing Internet Explorer on a Microsoft Windows 95-based computer that has Norton AntiVirus 4.0 installed, the computer may stop responding (hang).

RESOLUTION

To resolve this problem, upgrade to Internet Explorer 4.01 Service Pack 1 or later. For information about obtaining a later version of Internet Explorer, visit the following Microsoft Web site:

   http://www.microsoft.com/ie

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.01.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: nav

Keywords          : kb3rdparty kbsetup msiew95 ie4sp1
Version           : WINDOWS:4.01
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 17, 1999