Internet Explorer 5 May Not Work After Uninstalling Windows 98

• Microsoft Internet Explorer version 5 for Windows 98
• Microsoft Internet Explorer version 5 for Windows 95

SYMPTOMS

After you uninstall Microsoft Windows 98, double-clicking the Internet Explorer icon on the desktop may not start Internet Explorer.

CAUSE

This behavior can occur if all of the following conditions exist:

• You installed a Beta version of Internet Explorer 5 in Microsoft Windows 95.



• You later upgraded the computer to Windows 98.



• You later installed the final released version of Internet Explorer 5.



• You uninstalled Windows 98.

RESOLUTION

Install the final released version of Internet Explorer 5. To obtain Internet Explorer 5, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.htm

MORE INFORMATION

This behavior occurs because the Windows 98 uninstall routine restores some of the files that Internet Explorer 5 needs to the versions that were installed before Windows 98 was installed. Because these files are Internet Explorer 5 Beta versions, some files that are the Internet Explorer 5 Beta version and some files that are the Internet Explorer 5 released version remain.

Additional query words:

Keywords          : kbenv msiew95 msiew98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: March 19, 1999