Internet Explorer Appears to Stop Responding

ID: Q214622

The information in this article applies to:

SYMPTOMS

When you start Internet Explorer, the browser window may appear quickly, but may then appear to stop responding (hang) momentarily before the browser is actually available for use.


CAUSE

This issue can occur if you have a large number of Favorites in the Favorites folder, or a large number of files in the History folder.


RESOLUTION

To resolve this issue, reduce the number of Favorites, or reduce the number of files in the History folder:

NOTE: The following procedure may not substantially increase the browser start up time. Start up time can vary due to connection speed with your Internet service provider (ISP), low-quality connections, and so on...

Remove Favorites from Internet Explorer 4.5

  1. In Internet Explorer, click Organize Favorites on the Favorites menu.


  2. In the Favorites pane, click a Favorite you want to remove, press DELETE, and then click OK.


  3. Repeat step 2 to delete additional Favorites as needed.


Remove History Files from Internet Explorer 4.5

  1. In Internet Explorer, click Open History on the Go menu.


  2. In the History listing, click the day of History or the individual Web site from a particular day you want to remove, press DELETE, and then click OK.


  3. Repeat step 2 to delete additional History files.



STATUS

This behavior is by design.


MORE INFORMATION

This issue may be more noticeable if you previously used Internet Explorer version 4.01 or earlier. Internet Explorer version 4.5 starts differently than Internet Explorer version 4.01 or earlier versions start. Internet Explorer 4.5 loads the browser window first, and then loads the History and Favorite information. Earlier versions of Internet Explorer load the History and Favorite information first, and then load the browser window.

Additional query words: 4.50 


Keywords          : kbtool kbui msiemac 
Version           : MACINTOSH:4.5
Platform          : MACINTOSH 
Issue type        : kbprb

Last Reviewed: April 19, 1999