Internet Explorer Auto Disconnect Feature Set to 5 Minutes After Using Netscape Communicator

• Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95
• Microsoft Internet Explorer versions 4.01 Service Pack 2, 5 for Windows 98

SYMPTOMS

When you use Netscape Communicator 4.51 to view Web pages on the Internet, the value for the Auto Disconnect feature in Internet Explorer may be changed to 5 minutes.

CAUSE

This behavior can occur if you install a version of Netscape Communicator that is provided and customized by your Internet service provider (ISP).

RESOLUTION

To resolve this issue, rename the Muc.dll file in the Program Files\Netscape\Communicator\Program folder, and then reconfigure the Auto Disconnect feature in Internet Explorer.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming files topic.

For additional information about how to configure the Auto Disconnect feature, click the article number below to view the article in the Microsoft Knowledge Base:

Q153965 Not Prompted to Disconnect After Closing Internet Explorer

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: idle

Keywords          : dun 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: August 8, 1999