Internet Explorer Error Message When Viewing a Secure Web Site

ID: Q232098

The information in this article applies to:

SYMPTOMS

When you attempt to gain access to a Secure Socket Layer (SSL) protected Web site using Microsoft Proxy Server 2.0, Internet Explorer may generate an access violation in Wininet.dll. In Windows NT, you may receive a Dr. Watson error message.


CAUSE

This behavior can occur if Internet Explorer is set to use HTTP 1.1 through a Microsoft Proxy 2.0 server that is set to use NTLM authentication only.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English Internet Explorer 5 version of this fix should have the following file attributes or later:

   Date      Time        Version         Size     File name    Platform
   --------------------------------------------------------------------
   06/16/99  10:24:50AM  5.00.2718.1600  459,024  Wininet.dll  x86
The English Internet Explorer 4.01 version of this fix should have the following file attributes or later:

   Date      Time        Version         Size     File name    Platform
   --------------------------------------------------------------------
   06/08/99  03:57:28PM  4.72.3706.800  372,496  Wininet.dll  x86

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: ipf 


Keywords          : kbenv kberrmsg msient msiew98 
Version           : WINDOWS:4.01 Service Pack 2,5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 19, 1999