Internet Explorer Hangs with Shared Memory Extensions Enabled

ID: Q190910

The information in this article applies to:

SYMPTOMS

When you try to start Internet Explorer for UNIX on Sun Solaris on a SparcStation with the Sun shared memory transport extensions enabled, Internet Explorer may stop responding (hang).

RESOLUTION

To work around this behavior, clear or unset the XSUNTRANSPORT and XSUNSMESIZE environmental variables before starting Internet Explorer.

To automate the unsetting of the variables, you can edit the script located at <install directory>/bin/iexplorer to add the UNSETENV commands.

STATUS

Microsoft has confirmed this to be a problem with Internet Explorer 4.01 for UNIX on Sun Solaris.

MORE INFORMATION

Running Internet Explorer under the control of the Truss diagnostic program may show an attempt to open /tmp/sme just before Internet Explorer hangs.

Truss is intended to be used only by system administrators and programmers.

For more information about using Truss, you can consult the manual pages by typing "man truss" (without quotation marks).

SME is normally enabled by the following two statements that are located in either the global or user-specific startup files:

   setenv XSUNTRANSPORT shmem
   setenv XSUNSMESIZE 64

Additional query words:
Keywords          : kbenv msieunix 
Version           : UNIX:4.01
Platform          : UNIX
Issue type        : kbprb

Last Reviewed: August 7, 1998