Invalid Page Fault in Explorer when Using Netzero ISP

ID: Q238468

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95
Microsoft Internet Explorer versions 4.0, 4.01 Service Pack 2, 5 for Windows 98

SYMPTOMS

When you are browsing the Internet and you use Netzero as your Internet service provider (ISP), you may receive the following error message:

Explorer caused an invalid page fault in kernel32.dll.

RESOLUTION

To resolve this issue, please contact Netzero at the following Netzero Web site:

http://www.netzero.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words:


Keywords          : kb3rdparty kberrmsg msiew95 msient gpf msiew98 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: August 8, 1999