MSIMN Causes Invalid Page Fault When You Quit Outlook Express

ID: Q225254


The information in this article applies to:


SYMPTOMS

When you attempt to quit Outlook Express 5, you may receive one of the following error messages:


CAUSE

This behavior can occur if you are running Intercan Tech AdsOff! or PopOff! . These programs may replace the Wsock32.dll with an earlier version of the file.


RESOLUTION

To resolve this behavior, use one of the following methods. NOTE: If you receive the first error message listed, use Method 1 or Method 2. If you receive the second error message, use Method 3.

Method 1

Use the System File Checker tool to extract a new copy of the Wsock32.dll file from your original Windows 98 CD-ROM or disks to the Windows\System folder.

For information about how to extract files using the System File Checker tool, please see the following article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files

Method 2

Remove AdsOff! using the Add/Remove Programs tool in Control Panel, and then download the latest version of AdsOff!. For additional information about how to remove AdsOff!, and download the latest version, please contact Intercan Tech.

For information about the AddsOff! program, see the following Intercan Tech Web site:
http://intercantech.com/adsofffaq.htm
To download the latest AddsOff! program, visit the following Intercan Tech Web site:
http://intercantech.com/download.htm

Method 3

Remove PopOff! or ONTrack! using the Add/Remove Programs tool in Control Panel. For additional information about how to remove PopOff!, please contact Intercan Tech. For information about ONTrack!, please contact the manufacturer of the program.


MORE INFORMATION

AdsOff! is a small program that works with your browser to filter out Internet advertisements before your browser downloads them. It can selectively filter out ads, including large banner ads. AdsOff! runs in the background when you start your Web browser.

PopOff! is a small program that works with your browser to disable pop-up windows. PopOff! runs in the background when you start your Web browser.

For more information, visit InterCan Tech's Web page at http://intercantech.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : kberrmsg outexw98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: May 11, 1999