No Error Message When .pac File Is Not Downloaded Successfully

ID: Q222044

The information in this article applies to:

SYMPTOMS

You may not receive any error notification if an automatic proxy configuration (.pac) file is not downloaded successfully.


CAUSE

If the location of the .pac file is invalid or currently unavailable, no error message is displayed indicating that the .pac file was not processed. When this occurs, Internet Explorer uses the default proxy settings.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time    Size     File name     Platform
   -------------------------------------------------
   03/02/99  04:08p  387,808  Wininet.dll  (x86)

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 


Keywords          : kbenv msiew95 msient win98 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 2, 1999