No HTML Is Displayed When You Open My Computer

ID: Q235930

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you open My Computer, the folder is not displayed using HTML. Other Web View folders may work correctly. The mycomp.htt file is not damaged and is in the correct location.


CAUSE

The registry entry for My Computer Web View is damaged.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
To resolve this issue, follow these steps:

  1. Use Registry Editor to edit the following registry key:
    HKEY_LOCAL_MACHINE\Software\Classes\Clsid\{20D04FE0-3AEA-1069-A2D8-08002B3 0309D}\shellex\ExtShellFolderViews\{5984FFE0-28D4-11CF-AE66-08002B2E1262}


  2. Remove the all the values from this registry key.


  3. Add the following values and value data:
    Value Name=PersistMoniker
    Data Type=REG_EXPAND_SZ
    String=file://%systemroot%\web\mycomp.htt


    4. NOTE: do not substitute the actual name of the system folder for %systemroot%, type the string exactly as indicated.
  4. Remove Internet Explorer 5.


  5. Remove the Desktop Update.


  6. Reinstall the Desktop Update.


  7. Reinstall Internet Explorer 5.


Additional query words: 


Keywords          : kbdisplay kbenv msient 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 20, 1999