No Internet Service Providers Listed in the Internet Connection Wizard

ID: Q216067

The information in this article applies to:

SYMPTOMS

When you run the Internet Connection Wizard, a list of Internet service providers (ISPs) is not listed, and you receive the following error message:

We're sorry, the service you have requested is not currently available in your area.


CAUSE

This behavior occurs because the Internet Connection Wizard included with Internet Explorer 4.0, 4.01, 4.01 Service Pack 1 (SP1), and 4.01 Service Pack 2 (SP2) for Windows NT 4.0 does not contain a list available ISPs.


RESOLUTION

To work around this behavior, contact an ISP in your area to set up an Internet account.

Additional query words: icw 


Keywords          : kberrmsg kbtool msient 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: April 2, 1999