Not Prompted to Disconnect After Closing Internet Explorer

• Microsoft Internet Explorer versions 2.0, 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows 95
• Microsoft Windows 98

SYMPTOMS

When you close all instances of Internet Explorer, you may not be prompted to disconnect from your Internet service provider (ISP).

CAUSE

This behavior can occur if the Auto Disconnect feature is disabled.

RESOLUTION

To enable the Auto Disconnect feature, follow these steps:

Internet Explorer 2.0

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Internet.



3. Click the AutoDial tab, click the Auto Disconnect check box to select it, and then click OK.
   
   NOTE: The AutoDial check box must be selected for the Auto Disconnect check box to be available.

Internet Explorer 3.0, 3.01, and 3.02

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Internet.



3. Click the Connection tab, click the "Disconnect if idle for <n> minutes" check box to select it, and then click OK. Note that <n> is an number of minutes you can adjust up or down.

Internet Explorer 4.0, 4.01, 4.01 Service Pack 1, Windows 98

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Internet.



3. Click the Connection tab, and then click Settings.



4. Click the "Disconnect if idle for <nn> minutes" check box to select it.



5. Set the number of minutes you want Internet Explorer to remain idle before it disconnects from your ISP.



6. Click OK, and then click OK again.

Internet Explorer 5

1. Click Start, point to Settings, click Control Panel, and then double-click Internet.



2. Click the Connections tab, click your Dial-Up Networking connection, and then click Settings.



3. Under Dial-up Settings, click Advanced.



4. Click the Disconnect when connection may no longer be needed check box to select it.



5. Click OK, click OK, and then click OK again.

MORE INFORMATION

The Auto Disconnect feature is designed to terminate the connection to your ISP after a designated period of inactivity. In addition, it prompts you to disconnect from your ISP after you close all instances of Internet Explorer.

Additional query words: automatically

Keywords          : kbenv dun msiew95 
Version           : WINDOWS:2.0,3.0,3.01,3.02,4.0,4.01,4.01 Service Pack 1,5
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: April 4, 1999