Problems Using Magnifier Tool or Accessibility Program or Device

ID: Q196944

The information in this article applies to:

Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows NT 4.0
Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows 95
Microsoft Windows 98

SYMPTOMS

When you attempt to use the Magnifier tool or a third-party accessibility program or device on a computer on which Windows 98 or Internet Explorer 4.01 Service Pack 1 for Windows 95 or Windows NT 4.0 is installed, you may experience unexpected results.

RESOLUTION

To resolve this problem, obtain and install Internet Explorer 4.01 Service Pack 2. You can obtain Internet Explorer 4.01 Service Pack 2 from the following Microsoft Web site:

http://www.microsoft.com/ie/download

MORE INFORMATION

Microsoft Active Accessibility (MSAA) provides Internet Explorer support to assistive technologies. This update addresses several key performance, stability, and compatibility issues with accessibility aids.

You should install this update if the following conditions exists:

You have problems with the Magnifier tool included with Windows 98 or Internet Explorer 4.01 Service Pack 1 for Windows 95 or Windows NT 4.0.

You use an accessibility aid that uses MSAA to support Internet Explorer.

If you are using an accessibility aid, you should contact the manufacturer to inquire about a possible software update.

Additional query words:


Keywords          : msiew95 msient win98 ie4sp1 msiew98 
Version           : WINDOWS:4.01 Service Pack 1
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 23, 1999