Saving Page to Unavailable or Full Network Share Generates No Error Message

ID: Q222901

The information in this article applies to:

SYMPTOMS

When you try to save a page within Internet Explorer 4.01 to a network drive, you receive no error message if the drive is full or unavailable.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time    Size        File name    Version   Platform
   ---------------------------------------------------------------
   03/11/99  10:04a  2,416,912   Msht95.dll   3515.1002 Windows 95
   03/11/99  09:51a  2,416,400   Mshtnt.dll   3515.1002 Windows NT

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support
To work around this problem, save the page to the Clipboard and then paste it in an existing document. If an error condition exists, an error message will be generated.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 


Keywords          : kbui msient 
Version           : WINDOWS:4.01 Service Pack 1
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 2, 1999