Thumbnail View Displays Folder Contents in One Column

ID: Q185350

The information in this article applies to:

• Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
• Microsoft Internet Explorer versions 4.0, 4.01 for Windows NT 4.0
• Microsoft Windows 98

SYMPTOMS

When you enable Thumbnail view for a folder, the contents of the folder may be displayed in one column.

CAUSE

This behavior can occur if you are running Internet Explorer 4.01 Service Pack 1.

RESOLUTION

To resolve this problem, click Refresh on the View menu to display the contents of the folder in multiple columns.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.

MORE INFORMATION

This behavior also occurs in Windows 98.

For information about how to enable Thumbnail view using Internet Explorer 4.0 or 4.01, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q176882
   TITLE     : How to Enable Thumbnail View for Folders in Windows
               Explorer

Keywords          : kbui msiew95 msient win98 ie4sp1 
Version           : WINDOWS:4.0,4.01
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: March 18, 1999