Toolbars Command Is Unavailable on the Taskbar

• Microsoft Internet Explorer version 5 for Windows NT 4.0
• Microsoft Internet Explorer version 5 for Windows 95

SYMPTOMS

When you right-click a blank area on the taskbar, the Toolbars command may not be displayed.

CAUSE

This issue can occur if you upgrade Internet Explorer versions 2 or 3 directly to Internet Explorer 5. NOTE: The Toolbar command is installed with the Active Desktop Update included in Internet Explorer 4.0.

RESOLUTION

To resolve this issue, uninstall Internet Explorer 5, install Internet Explorer 4.0 with the Windows Desktop Update, and then install Internet Explorer 5.

NOTE: If Internet Explorer 4.0 is already installed, you can add the Windows Desktop Update.

MORE INFORMATION

For information about Active Desktop or Internet Explorer 4.0, please see the following articles in the Microsoft Knowledge Base:

Q165695 How to Add or Remove Windows Desktop Update

Q185957 Microsoft Internet Explorer 4.01 Service Pack 1 Available

Additional query words: cannot create new toolbar custom tool bar feature is missing toolbars

Keywords          : kbdisplay kbenv kbtool kbui winshell msient 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: June 30, 1999