Unable to Install Programs with Eudora Pro Installer

ID: Q219268

The information in this article applies to:

Microsoft Internet Explorer version 5 for Windows NT 4.0

SYMPTOMS

When trying to install a program in the Eudora Pro Installer tool by double-clicking its icon in the list, the appropriate Setup program may not start.

CAUSE

This behavior can occur if you are running Internet Explorer version 5. Internet Explorer version 5 installs a version of the Comctl32.dll file that is not totally compatible with the double-click functionality in the Eudora Pro Installer tool.

RESOLUTION

To work around this issue, do not double-click the program you want to install, instead, click the appropriate component in the Eudora Pro Installer tool, and then click Install.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: commcenter 5.0 5.00


Keywords          : kb3rdparty msient 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 6, 1999