Unable to Run Internet Explorer Quick Tour

ID: Q218766

The information in this article applies to:

SYMPTOMS

When you try to run the Internet Explorer version 4.0 "Quick Tour" after you upgrade to Internet Explorer version 5.0 or later, you may receive a "Navigation Cancelled" error message.


CAUSE

This problem occurs because the Internet Explorer version 4.0 "Quick Tour" is not available after you install Internet Explorer version 5.

MORE INFORMATION

To reproduce this problem:

  1. Install Internet Explorer version 5 with the "Compatibility Mode" option selected.


  2. After Internet Explorer version 5 is installed, start Internet Explorer version 4.0. To do so, click Start, point to Programs, point to Internet Explorer, and then click Previous Internet Explorer Ver. 4


  3. On the Help menu, click About Internet Explorer, and then click Copyright Information.


  4. Click Next until you are viewing the last page, and then click Take a Quick Tour.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 5.0 5.00 


Keywords          : kberrmsg kbui msiew95 msient msiew98 
Version           : WINDOWS:5
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 6, 1999