Web Archive Document Opens as Blank Page on Macintosh

ID: Q187849

The information in this article applies to:

• Microsoft Internet Explorer version 4.01 for Macintosh

SYMPTOMS

When you use Internet Explorer 4.01 for Macintosh to open a Web Archive document created with Internet Explorer 4.0 or 4.0a for Macintosh, you may experience either of the following symptoms:

• If you have no windows open, you see a blank page.
• If you have a window open, there is no change (nothing happens).

RESOLUTION

To work around this behavior, use Internet Explorer version 4.0 or 4.0a for Macintosh to browse Web Archive documents.

WARNING: The following procedure is not supported by Microsoft. It is possible that problems resulting from the use of this procedure cannot be resolved. Before you modify a Web Archive document using this method, you should back up the Web Archive document.

You may be able to work around this problem by using HexEdit or a similar third-party raw hexadecimal editor. Change the byte at offset 0B (hexadecimal) in the Web Archive document from 01 to 02. The offsets begin at 00 for the first byte. Offset 0B in hexadecimal is offset 11 in decimal (in other words, the 12th byte). After you make this change, you should be able to open the Web Archive document in Internet Explorer 4.01 for Macintosh.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer version 4.01 for Macintosh.

MORE INFORMATION

When you are viewing a Web page, you can save the page as a Web Archive document for later off-line browsing (without being connected to the Internet).

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords          : kbenv msiemac 
Version           : MACINTOSH:4.01
Platform          : MACINTOSH
Issue type        : kbprb

Last Reviewed: August 18, 1998