Custom Infopane URL Does Not Appear in Outlook Express

ID: Q193047

The information in this article applies to:

SYMPTOMS

The IEAK setting for the one-inch Infopane URL at the bottom of the Outlook Express window does not appear if the IEAK settings are communicated to Internet Explorer via a custom installation package. The Infopane frame and scrollbar appear, but do not contain the HTML content of the URL specified by with the IEAK Wizard.

CAUSE

During the setup process, the IEAK Wizard settings for the Infopane URL are postpended with the installation directory of Internet Explorer. Internet Explorer stores this incorrect URL in its data registry, and during runtime, Outlook Express attempts to use the incorrect URL as a source for the Custom Infopane.

RESOLUTION

The Infopane will function with the custom URL specified by the IEAK Wizard if the settings are communicated to Internet Explorer and Outlook Express via an Automatic Configuration URL rather than through a custom setup package. To workaround this problem, perform the following steps:

1. Execute Internet Explorer 4.0 for HP-UX. 2. Connect to a Web site. 3. On the View menu, select Options, select Internet Options, select

   Connection, and then select Configure.
4. Enter the Automatic Configuration URL (produced by the IEAK 4.01
   Profile Manager)
5. After the new settings appear, the custom Infopane URL will now appear
   in the main window of Outlook Express.

Additional query words: MSIEUNIX MSOEUNIX Infopane URL HTML setup
Version           : UNIX:4.01; WINDOWS:4.01a
Platform          : UNIX WINDOWS
Issue type        : kbprb

Last Reviewed: September 29, 1998