Error: <Unknown> Caused an Exception C0000006H in Module <Unknow

ID: Q172133

The information in this article applies to:

SYMPTOMS

When you try to run Internet Explorer, the following error message occurs:

   <unknown> caused an exception c0000006H in module <unknown>

CAUSE

This problem can occur if Internet Explorer is installed from media, either diskettes or CD-ROM, that has been corrupted. Media can be corrupted by exposure to magnetic material or temperatures that do not meet or exceed the media’s temperature restrictions.

WORKAROUND

To work around this problem, perform the following steps:

1. Remove the current version of Internet Explorer.

2. Copy the customized Internet Explorer build from the build destination

   to new media.

3. Reinstall Internet Explorer using the new media.

STATUS

Microsoft has confirmed this to be a problem in IEAK version 3.2a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Version           : WINDOWS:3.2a
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbworkaround

Last Reviewed: February 10, 1998