Cannot Start Web Publishing Service in Personal Web Server

ID: Q183965

The information in this article applies to:

Microsoft Personal Web Server version 4.0 for Windows 95

SYMPTOMS

When you attempt to start the Web Publishing service in Personal Web Manager, you may experience one of the following symptoms:

The program may stop responding (hang).
The Start button in Personal Web Manager may be unavailable.

RESOLUTION

To resolve this behavior, remove Personal Web Server and its related files, and then reinstall it. To do so, follow these steps:

1. Remove Personal Web Server. To do so, follow these steps:

   a. Click Start, point to Settings, and then click Control Panel.

   b. Double-click Add/Remove Programs, click Windows NT Option Pack, and
      then click Add/Remove.

   c. Click Next, click Add/Remove, and then click the Personal Web Server
      (PWS) check box to clear it.

   d. Restart your computer.

2. Remove the Peer Web Server component in Network properties, if

   necessary. To do so, follow these steps:

   a. Click Start, point to Settings, and then click Control Panel.

   b. In Control Panel, double-click Network.

   c. Click Peer Web Server, if it is present, and then click Remove.
      If Peer Web Server is not present, skip to step D.

   d. Click OK, and then restart your computer.

3. Remove files that remain after you uninstall Personal Web Server. To

   do so, follow these steps:

   a. Click Start, point to Find, and then click Files Or Folders.

   b. In the Look In box, click Local Hard Drives, type the following line
      in the Named box, and then click Find Now:

         pws*.*

   c. Rename each of the found files listed in the Find window with an
      .old extension. For information about how to rename files, click
      Start, click Help, click the Index tab, type "rename" (without
      quotations marks), and then double-click the "Renaming files" topic
      to display it.

   d. Restart your computer.

4. Reinstall Personal Web Server. To do so, follow these steps:

   a. Click Start, point to Settings, and then click Control Panel.

   b. Double-click Add/Remove Programs, click Windows NT Option Pack, and
      then click Add/Remove.

   c. Click Next, click Add/Remove, and then click the Personal Web Server
      (PWS) check box to select it.

   d. Click Next, and then locate the folder containing the Windows NT
      Option Pack source files, if necessary.

   e. Restart you computer.

Additional query words: grayed greyed out

Keywords          : mspwsw95 
Version           : WINDOWS:4.0
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 15, 1998