ID: q164719
The information in this article applies to:
Microsoft Chat Server encounters a fatal error (access violation) after it attempts to restart the service if the reason for banning the user is created using the Japanese double byte character set (DBCS) characters.
Chatsvc.dll has been modified to permit the Japanese (DBCS) characters. Upgrade the system with Service Pack 1 (SP1) for MCIS. This updates the Chatsvc.dll file.
Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Commercial Internet System version 1.0. For information on obtaining the Service Pack, query on the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q183062
TITLE : MCIS 1.0 Service Packs 1 and 2 Information
Version : 1.0
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix
Last Reviewed: November 20, 1998