XFOR: Index File Corruption w/ Network Error during File Update

ID: q166385

The information in this article applies to:

• Microsoft Commercial Internet System version 1.0

SYMPTOMS

Microsoft Mail Server uses an index file in each mailbox directory for performance purposes. The index file is a quick summary of the messages contained in the mailbox directory. If there is a network disconnection or file I/O problem during an update, the file may be corrupted, and the inbox becomes inaccessible.

WORKAROUND

Follow the product documentation for restoring Mail Server mailboxes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System version 1.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Commercial Internet System version 1.0. For information on obtaining the Service Pack, query on the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q183062
   TITLE     : MCIS 1.0 Service Packs 1 and 2 Information

Version           : 1.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 20, 1998