Cannot Receive Files with Two Network Adapters Installed

ID: q183620

The information in this article applies to:

Microsoft Chat versions 2.0, 2.1 for Windows 95
Microsoft Chat versions 2.0, 2.1 for Windows NT 4.0

SYMPTOMS

When you accept a file transfer from another chat room member, you may receive the following message:

  Connection failed.

CAUSE

This behavior can occur when both a network adapter and a dial-up adapter are listed in Network Properties.

RESOLUTION

To resolve this issue, download the updated Microsoft Chat 2.1a from the following Microsoft Web site:

   http://www.microsoft.com/ie/chat

NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

   http://www.microsoft.com/

MORE INFORMATION

If either computer has a network adapter and a dial-up adapter, only the primary adapter is used to transfer the file. If this fails, no attempt is made to negotiate with the secondary adapter.

For additional information about how to transfer a file with Microsoft Chat, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q178309
   TITLE     : How to Transfer a File in a Chat Room Using Microsoft Chat

Keywords          : mschatw95 mschatnt 
Version           : WINDOWS:2.0,2.1
Platform          : WINDOWS

Last Reviewed: August 21, 1998