OL2000: (IMO) Fax Number Verification Displays for Every Fax

ID: q195678

The information in this article applies to:


NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

Each time you send a fax using Symantec Fax Starter Edition in Microsoft Outlook 2000, you are asked to verify the fax number before proceeding. If the number is long distance, you must type a "1" before you click Send.


RESOLUTION

If you place calls within the United States, manually type +1 at the beginning of the fax number in each of your existing Contacts.

To have the +1 automatically added to all future contacts you create, follow these steps:

  1. In the Folder List, click the Contacts folder.


  2. On the Actions menu, point to Call Contact and click New Call. NOTE: If Call Contact is not visible, hover your pointer over the chevrons at the bottom of the menu and then click Call Contact when it appears.


  3. Click Dialing Options.


  4. Click to select "Automatically add country code to local phone numbers." Click OK and Close to close all dialog boxes.


If your phone system requires that you dial a number for an outside line, click Dialing Properties. Type the access number in "To access an outside line, first dial X for local, X for long distance," where X represents the number required for an outside line. Even if you normally dial 1 for your long distance calls, type the same number. For example, if you normally dial 9 for an outside line, and 1 for a long distance call, type 9 in both boxes. Click OK to close Dialing Properties.

When you create a new Contact, or add a new telephone number to a Contact, Outlook automatically adds the +1 prefix.

The +1 at the beginning of the phone number also prevents the confirmation message from appearing.

Additional query words: 2000 


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 14, 1999