ID: q196893
The information in this article applies to:
When you attempt to connect to a computer that is running Chat Server with an alias that is already in use, an error message is displayed indicating that the alias is in use, but the Total Nick (Alias) Collisions counter is not incremented.
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q191014
TITLE : XGEN: How to Obtain the Latest Exchange Server 5.5 Service
Pack
The English version of this fix should have the following file attributes
or later:
Component: Chat Server
File Name Version
------------------------
Chatsvc.exe 5.5.2406.0
Microsoft has confirmed this to be a problem in the Chat Server program that is included with Microsoft Commercial Internet System version 2.0 and Microsoft Exchange Server version 5.5 Service Pack 1.
Keywords : exc55sp2fix
Version : WINDOWS:5.5; WinNT:2.0
Platform : WINDOWS winnt
Issue type : kbbug
Solution Type : kbfix
Last Reviewed: December 31, 1998