PRJ98: Project Stops Responding After Closing File

ID: q177023


The information in this article applies to:


SYMPTOMS

In Microsoft Project 98, if you close a project, you may receive an error similar to the following.

On Windows 95

This Program has performed and illegal operation and will be shut down.

If the problem persists, contact the program vendor.
If you click the Details button, the following message appears:
WINPROJ caused and invalid page fault in module PJ80D8.DLL at 0137:64007a99.

On Windows NT

An application error has occurred and an application error log is being generated

Winproj.exe
Exception: access violation(0x0000005), Address: 0x64007a99
NOTE: You will not lose any data if you saved the file before you attempted to close it.


CAUSE

This problem occurs when all of the following conditions exist:


WORKAROUND

To work around this problem, use either of the following methods:


STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q185102
TITLE : PRJ98: How to Obtain and Install MS Project 98 SR-1


MORE INFORMATION

Additional query words: ipf crash


Keywords          : projwin 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: July 16, 1999