PRJ98: Project Stops Responding When Opening a Project

• Microsoft Project 98 for Windows

SYMPTOMS

In Microsoft Project 98, when you open a project, you may receive one of the following error messages, and you will no longer be able to open the project.

Windows 95

This program has performed an illegal operation and will be shut down. If the Problem persists, contact the program vendor.

WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>.

Windows NT

An Application Error has occurred and an application error log is being generated.

Winproj.exe
Exception access Violation (oxc0000005), Address: <address>

CAUSE

This problem occurs when you open a project that was saved while the PERT view was active and the Show Arrows option was turned off.

RESOLUTION

To correct this problem, install Microsoft Project 98 for Windows Service Release 1 (SR-1).

To work around this problem temporarily, if you want to save a project while the PERT view is active, make sure the Show Arrows option is turned on. To turn on the Show Arrows option, follow these steps:

1. In the PERT view, click Layout on the Format menu.



2. Click to select the Show Arrows check box, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q185102
TITLE : PRJ98: How to Obtain and Install MS Project 98 SR-1

Additional query words: hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail

Keywords          : kberrmsg kbdta projwin 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: July 14, 1999