PRJ98: Crash When Print or Preview a Gantt Chart with Many Tasks

• Microsoft Project 98 for Windows

SYMPTOMS

In Microsoft Project 98, when you print or print preview a Gantt Chart view, you may receive one of the following error messages.

In Windows 95

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>.

In Windows NT

An application error has occurred and an application error log is being generated.

WINPROJ.EXE
Exception: access violation <number>, Address: <address>.

CAUSE

This behavior occurs when you print or print preview a Gantt Chart view that displays more than 12,000 tasks with at least one task dependency.

RESOLUTION

To correct this problem, install Microsoft Project 98 for Windows Service Release 1 (SR-1).

NOTE: A temporary workaround to this behavior is to not show link lines in the project that contains more than 12,000 tasks. To turn link lines off, follow these steps:

1. On the Format menu, click Layout.



2. In the Layout dialog box, under Links, click the option on the far left that does not display link lines. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q185102
TITLE : PRJ98: How to Obtain and Install MS Project 98 SR-1

Additional query words: crash crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords          : kberrmsg kbprint kbdta projwin 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: July 13, 1999