PRJ98: Crash When Saving Workspace with Read-Only Resource Pool

ID: q187387

The information in this article applies to:

Microsoft Project 98 for Windows

SYMPTOMS

When you use the Save Workspace command (on the File menu) to save an *.mpw file, Microsoft Project may stop responding and you may receive one of the following error messages.

Windows 95

This program has performed an illegal operation and will be shut down. If the Problem persists, contact the program vendor.

If you click Details, you receive the following error message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>.

Windows NT

An application error has occurred and an application error log is being generated.

Exception access violation (0xc0000005), Address <address>.

CAUSE

This behavior occurs when all of the following conditions are true:

A project that uses a resource pool is open.

That resource pool is open read-only.

That resource pool is the active window when you Save Workspace.

You click Yes to the Update Resource Pool message.

RESOLUTION

To correct this problem, install Microsoft Project 98 for Windows Service Release 1 (SR-1).

To work around this problem, before trying to Save Workspace, change the active project to any project other than the resource pool, by clicking a project on the Windows menu.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q185102
TITLE : PRJ98: How to Obtain and Install MS Project 98 SR-1

Additional query words: crash crashes crashing crashed quit quitting quits fail fails failing failed break


Keywords          : kberrmsg kbdta projwin 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 13, 1999