PC DirSync: Problem using Outlook Journaling on MSMail PO

ID: Q193676

The information in this article applies to:

• Microsoft Mail for PC Networks, versions 3.2, 3.2a and 3.5

SYMPTOMS

Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause directory synchronization to fail with the following error message:

   Fatal [203] GAL Rebuild problem accessing files
   Global Address List not installed on this Postoffice

CAUSE

The Journaling feature polls the postoffice every 2 minutes to get information updates for the client. If the user does not close the Outlook client when rebuild is running, this error will occur.

WORKAROUND

To work around this problem, do one of the following:

• Close all Outlook clients that use Journaling before dirsync occurs.

  -or-

• Do not use the Journaling feature on the Microsoft Mail (PC) postoffice.

Keywords          : MailPCDirSync 
Version           : WINDOWS:3.2,3.2a,3.5
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 23, 1998