PC Rmt: Remote Mail Client Can’t Address Local FFAPI Gateway PO

ID: Q194853

The information in this article applies to:

SYMPTOMS

Users do not see the local users of their own FFAPI gateway postoffice.

CAUSE

The FFAPI postoffice is not defined as an external postoffice in the Network list as it is the local postoffice.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: 

   http://support.microsoft.com/support/supportnet/default.asp
The English version of this fix should have the following file attributes or later: 

   File Name   Version
   -------------------
   Mail.exe    3.0.2
This hotfix has been posted to the following Internet location as Remcy2k.exe: 

   ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/
NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q154871
   TITLE     : Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for MS-DOS version 3.0. 

Keywords          : MailPCRmt 
Version           : MS-DOS:3.0
Platform          : MS-DOS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: November 4, 1998