DOCUMENT:Q157012  13-JAN-2000  [exchange]
TITLE   :XFOR: Corrupted Message When Using Hebrew or Arabic
PRODUCT :Microsoft Exchange
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbnetwork

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The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

Messages sent from an Arabic or Hebrew edition of the Microsoft Exchange Server
to an Arabic or Hebrew edition of MS-Mail 3.x, or vice versa, with Arabic or
Hebrew text in the message header and/or the message body, may appear garbled.

For example, all Arabic or Hebrew text appears as follows:

   ????C???E???

CAUSE
=====

The Microsoft Mail Interchange (MSMI) does not support Arabic or Hebrew language
content.

RESOLUTION
==========

To resolve this problem:

1. Apply the fix referenced below.

2. On the Interchange tab of the MS Mail Connector object, click Properties.

3. Select Arabic or Hebrew in the "Primary Language for Clients" list box.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base:

   " SERVPACK" (without the quotation marks)



Additional query words:

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Keywords          : kbnetwork 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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