Packager Service Does Not Start If SQL Server Is Not Running

ID: Q231644

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

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The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

If the SQL Server computer that Windows Media Rights Manager uses is installed on the same computer as the Rights Manager, the Rights Manager may fail to start if the SQL Server service is not started first.


CAUSE

Windows Media Rights Manager Packager Service requires SQL Server to be running when the Packager Service starts. If SQL Server is installed on a separate computer, the MSSQLServer service must be started before the Packager Service will start. The same applies if SQL Server is installed on the same computer as Windows Media Rights Manager; however, you can make the Packager Service a dependency service of SQL Server.


WORKAROUND

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To make the Packager Service depend on SQL Server at startup, use the following steps:

  1. Start Registry Editor (Regedt32.exe).


  2. Locate the following key in the registry:


    3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WMPackager
  3. On the Edit menu, click Add Value, and then add the following registry value:


    4. Value Name: DependOnService
    Data Type: REG_MULTI_SZ
    Value: MSSQLServer
  4. Quit Registry Editor.


  5. Shutdown and restart your computer.


Additional query words: netshow 


Keywords          : 
Version           : winnt:1.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: June 18, 1999