ACC2000: Microsoft Data Engine Setup Stops Responding While Connecting to Server

ID: Q235432

The information in this article applies to:
Moderate: Requires basic macro, coding, and interoperability skills.

This article applies only to a Microsoft Access project (.adp).

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

After the Microsoft Data Engine (MSDE) Setup program copies files to your computer, it stops responding during the "Connecting To Server" phase.


RESOLUTION

To resolve this problem, follow these general steps, which are discussed in more detail in subsequent sections of this article:

  1. Remove the failed MSDE installation.


  2. Add the following networking components:



  3. Restart Windows.


  4. Re-install the MSDE.


Completely Remove MSDE

  1. In Windows Explorer, delete the \MSSQL7 folder and its contents.


  2. Start the Registry Editor (Regedit.exe).


    3. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

    For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

  3. Locate and delete the MSSQLServer key under the following key of your registry:


    4. 
   HKEY_LOCAL_MACHINE\Software\Microsoft

Add Additional Networking Components to Windows 95 or Windows 98 Computers

  1. Click Start, point to Settings, and then click Control Panel.


  2. In Control Panel, double-click the Network icon.


  3. In the Network dialog box, click Add.


  4. In the Select Network Component Type list, select Client, and then click Add.


  5. In the Select Network Client dialog box, select Microsoft in the Manufacturers list, and click Client for Microsoft Networks in the Network Clients list.


  6. Click OK.


  7. When you are prompted to select a Network Adapter, click Microsoft in the Manufacturers list, and in the Network Adapters list, click Dial-Up Adapter.

    The TCP/IP protocol stack will be automatically installed as part of the Dial-Up Adapter.


  8. Click OK on this and the following dialog box.


  9. If prompted, insert the media for your operating system.


  10. Restart Windows when prompted.

    You should now be able to install the MSDE successfully.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Steps to Reproduce Behavior

  1. Locate a computer that meets either of these criteria:



  2. Run SetupSQL.exe in the \SQL\X86\Setup folder of CD1 of Microsoft Office 2000 or Microsoft Access 2000.


  3. Note that the Setup program stops responding after displaying "Connecting to Server."



REFERENCES

For more information about MSDE, click Microsoft Access Help on the Help menu, type "Work with a Microsoft Access Project" in the Office Assistant or the Answer Wizard, and then click Search to view the "Learn about Microsoft Data Engine (MSDE)" topic.

Additional query words: pra 


Keywords          : kbdta AccessCS 
Version           : WINDOWS:1.0,2000; :
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 1, 1999