ACC95: Office 95 Y2K Update Causes Error in the Database, Form, and Report Wizards

ID: Q238194

The information in this article applies to:
Novice: Requires knowledge of the user interface on single-user computers.


SYMPTOMS

When you run a database wizard or the Form or the Report Wizard on a Windows NT 4.0 computer, you may receive the following error message:

An Application Error has occurred and an application error log is being generated.

MSACCESS.EXE

Exception: access violation (0xc0000005) Address: 0x5009e038
Then Microsoft Access quits, and the database that the wizard created does not work correctly.


CAUSE

You have installed version 7.0c of the Microsoft Office 95 Year 2000 Update. This version of the update contains a Jet file that causes this error.


RESOLUTION

Download and install the most recent version of the Office 95 Year 2000 Update.

For additional information about downloading the Office 95 Year 2000 Update and a list of the history of changes for the update, click the article number below to view the article in the Microsoft Knowledge Base:

Q217027 OFF95: How to Download and Install the Year 2000 Update


STATUS

This problem no longer occurs in the latest release of the Microsoft Office 95 Year 2000 Update.


MORE INFORMATION

The problem described in the "Symptoms" section occurs when the Jet database engine returns incorrect information about table fields to the Form and the Report Wizards. Because the Form and the Report Wizards are used as part of the database wizards, you also encounter this problem when you use the database wizards.

The specific database wizards that are known to cause this error are:

Asset Tracking
Contact Management
Event Management
Expenses
Inventory Control
Ledger
Membership
Order Entry
Picture Library
Recipes
Resource Scheduling
Service Call Management
Students and Classes
Time and Billing
Video Collection
Wine List
Workout

Additional query words: pra y2k 


Keywords          : kbdta kb2000 
Version           : WINDOWS:7.0
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 12, 1999