BUG: MS Query Fails Against Oracle Names Server

ID: Q194911

The information in this article applies to:

SYMPTOMS

When using MS Query 97 to access an Oracle server through Oracle Names Server, you get the following error:

[Microsoft][ODBC driver for Oracle][Oracle]ORA-00000: normal, successful completion
This error prevents the user from connecting to their Oracle server.


CAUSE

Oracle Names Server has a stack space requirement that is beyond what is allocated by MS Query 97.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next version of Office, Office 2000, which contains a fixed version of MS Query that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:


   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------

   11/20/98  5:07    8.00.5515    742KB   MSQRY32.EXE   (x86)

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article.

Additional query words: ms query 97 QFE msquery 


Keywords          : kbDatabase kbODBC kbOracle 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 2, 1999